Comprehensive Luggage Deposit System

Service Design

In airports and stations, people always have a lot of carry-on luggage during waiting for departure, which will become very inconvenient when people want to leave their seats to go to the lavatory or hang around.

In this service system, I designed two ways of luggage deposit.

  • One is in the instant deposit area of the lavatory and water room. You can immediately get a corresponding card after lock your luggage.
  • The other is a luggage deposit center designed for passengers waiting for a long time, which needs to be used in conjunction with self-service machines and mobile apps.